Refund Policy

• More than 48 hours before pickup — full refund of the rental fee and insurance charge.
• 24–48 hours before pickup — 50% refund of the rental fee; insurance charge refunded in full.
• Less than 24 hours before pickup, or a no-show — no refund of the rental fee; insurance charge refunded in full.

If a Vendor cancels a confirmed booking, or the vehicle is unavailable at pickup through no fault of your own, you will receive a full refund of the rental fee and insurance charge, and we will help you rebook with another Vendor where possible.

Returning a vehicle earlier than the booked period does not entitle you to a prorated refund, unless the Vendor agrees to one directly with you.

Your deposit is collected and refunded by the Vendor directly, typically at the point of vehicle return and inspection, subject to the Vendor's own deposit terms shown at booking. Deposit disputes (such as deductions for damage or fines) are between you and the Vendor; Ananda can assist in mediating but does not process deposit refunds itself.

If you paid via Tabby, any refund due is returned through Tabby and follows Tabby's own refund and instalment-adjustment timelines, which may differ slightly from refunds to a card paid in full.

Cancel directly in the app, or email info@anandahub.com with your booking reference. Approved refunds to Ananda-collected amounts are returned to your original payment method within 5–10 business days.

Questions about a specific booking's refund should include your booking reference and be sent to info@anandahub.com.